Terms & Conditions

Welcome to aliveskinhair.com.au Alive Skin + Hair (aliveskinhair.com.au) Australia and its affiliates are owned and operated by PALWJA Pty Ltd and provide their services to you subject to the following conditions. If you visit or shop at Alive Skin + Hair (aliveskinhair.com.au) Australia, you accept these conditions. Please read them carefully. It spells out what you can expect from us and what we expect from you. By accessing any areas of Alive Skin + Hair (aliveskinhair.com.au) Australia's website, users ("Users") agree to be legally bound and to abide by the terms set forth below.


From time to time Alive Skin + Hair will offer further discounts, gift with purchase and other exclusives to it's customers. All promotions are valid while stocks last and/or within the given time period. Coupon code must be entered at the shopping cart in the Coupon Code box if required. If gift, discount or other promotion is not added to the shopping cart prior to placing the order, the customer is not eligible to receive the promotion retrospectively. Gift with purchase promotions are limited to one per customer and Alive Skin + Hair has employed validity checks to enforce this. If a customer redeems a gift with purchase more than once, then Alive Skin + Hair reserves the right to not deliver the additional gifts. For more information or clarification please contact customer service from the contact us page.


We value your Privacy.
All personal information provided to Alive Skin + Hair (aliveskinhair.com.au) will be kept secure and confidential. This information will only be used within our databasefor promotions on the products you use and to monitor website transactions. If at any time you would like us to take you off our data base please email athello@aliveskinhair.com.au.


When you visit aliveskinhair.com.au or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All Alive Skin + Hair (aliveskinhair.com.au) Australia's related content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Alive Skin + Hair (aliveskinhair.com.au) Australia or its content suppliers and protected by international copyright laws. The compilation of all Alive Skin + Hair (aliveskinhair.com.au)'s related content on this site is the exclusive property of aliveskinhair.com.au and protected by international copyright laws. All software used on this site is the property of Alive Skin + Hair (aliveskinhair.com.au) Australia or its software suppliers and protected by international copyright laws.


aliveskinhair.com.au and other Alive Skin + Hair (aliveskinhair.com.au) Australia related marks indicated on our site are trademarks of Alive Skin + Hair (aliveskinhair.com.au) Australia or its subsidiaries, and other Alive Skin + Hair (aliveskinhair.com.au) Australia graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Alive Skin + Hair (aliveskinhair.com.au) Australiaor its subsidiaries. Alive Skin + Hair (aliveskinhair.com.au) Australia's trademarks and trade dress may not be used in connection with any product or service that is not aliveskinhair.com.au's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Alive Skin + Hair (aliveskinhair.com.au) Australia. Any other trademarks, company names, product names, and/or logos set forth in this website, including those of or related to any products, are the property of their respective owners. Alive Skin + Hair (aliveskinhair.com.au) Australiadoes not claim to own any of these trademarks and Alive Skin + Hair (aliveskinhair.com.au) Australiais not related to, endorsed by, or in any other way connected or associated with these companies.


Expressly agrees that use of Alive Skin + Hair (aliveskinhair.com.au) Australiais at User's sole risk. Neither Alive Skin + Hair (aliveskinhair.com.au) Australia, nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, "Providers"), or the like, warrant that Alive Skin + Hair (aliveskinhair.com.au) Australiawill be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of aliveskinhair.com.au, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through aliveskinhair.com.au. This site is provided by aliveskinhair.com.au on an as "as is" and "as available" basis.Alive Skin + Hair (aliveskinhair.com.au) Australiamakes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, aliveskinhair.com.au disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Alive Skin + Hair (aliveskinhair.com.au) Australiawill not be liable for any damages of any kind arising from the use of this site, or from any products purchased from this site, including but not limited to direct, indirect, incidental, punitive and consequential damages. No oral advice or written information given by Alive Skin + Hair (aliveskinhair.com.au) Australianor its affiliates, nor any of their officers, directors, employees, agents, providers, or the like, shall create a warranty or legal obligation; nor shall user rely on any such information or advice.

Alive Skin + Hair (aliveskinhair.com.au) Australiareserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfill your order, we will either try to furfull your order within 2-3 business days, or refund the amount of the out-of-stock item.


Alive Skin + Hair (aliveskinhair.com.au) Australia does sell products for children, but it sells them to adults, who can purchase with a credit card or PayPal. If you are under 18, you may use Alive Skin + Hair (aliveskinhair.com.au) Australiaonly with involvement of a parent or guardian who can enter into contract on your behalf. Alive Skin + Hair (aliveskinhair.com.au) Australiaand its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


Alive Skin + Hair (aliveskinhair.com.au) Australia and its affiliates attempt to be as accurate as possible. However, Alive Skin + Hair (aliveskinhair.com.au) Australia does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Alive Skin + Hair (aliveskinhair.com.au) Australia itself is not as described, your sole remedy is to contact us and further return it in unused condition. 

Please note that actual product, including sample products, delivered may vary from the product image shown. Images used are for display purposes only. 


Alive Skin + Hair (aliveskinhair.com.au) Australia's advice, tips, tricks, ingredient lists, products usage advice, colour guides, swatches and images should in no way replace a face to face consultation with a skin specialist or health care professional. 


We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.


All orders are packaged sufficiently enough so that your products arrive unharmed. All of our orders are dispatched through Australia Post. All orders require a signature on delivery. The customer is responsible for making sure all delivery address details are correct. Whilst all care is taken in packing and sending orders, Alive Skin + Hair is not responsible for delays, damage or missing parcels once they are dispatched and accepted by Australia Post. Our free shipping promotion is only available to customers located in Australia.


We always do our best to package our products safely so they arrive unharmed when they reach your door. If the product is incorrect, faulty or damaged, it is the customers responsibility to contact us within 14 days of purchase to rectify. We do not accept refunds for damaged, faulty or incorrect goods after this period. Please choose your products carefully as we cannot refund or exchange items for change of mind. We want your shopping experience with us to be a pleasant experience.


Alive Skin + Hair (aliveskinhair.com.au) Australia is in no way affiliated with any of the brands sold. Therefore all claims made, are made by the respective manufacturers and not by Alive Skin + Hair (aliveskinhair.com.au) Australia.


To ensure that you receive your goods promtly, you may choose to give authority for Australia Post to leave your parcel without a signature. By ticking the box in checkout, you are then giving Australia Post authority to leave your parcel unattended if no one is at the delivery address. By allowing your parcel to be delivered without signature, you are also unable to lodge a missing parcel complaint once the parcel has been delivered. Please note, this method of delivery is not recommended.


We always recommend to use products according to the directions on the label. If for any reason you have an allergic reaction due to a product you have purchased on Alive Skin + Hair (aliveskinhair.com.au) Australia's website, please contact us immediately to speak with a qualified therapist.